Bereavement Advice Centre

Free helpline and web-based service giving practical information, advice and signposting on the many issues and procedures that follow the death of someone close.


T: 0800 634 9494 (office hours)

Citizens Advice

Can offer practical advice about what to do after a death, as well as information about eligibility for funeral and bereavement support payments.


A: K&C Branch – 2 Acklam Rd, London W10 5QZ

T: 03444 111 444

CALM (Campaign Against Living Miserably)

CALM logo

CALM’s helpline is aimed at men who are down or have hit a wall for any reason – including bereavement. Anyone can use the service, regardless of age or gender, however. Offers a confidential, anonymous helpline, open every day from 5pm to midnight.


T: (Nationwide) 0800 585858
T: (London) 0808 802 5858
Translation via interpreter available, as are Webchat facilities.

Cruse Bereavement Care

National charity that offers support, advice and information to children, young people and adults when someone dies. Offers face-to-face, telephone, email and website support. Freephone national helpline and local services. Online publications available, as well as other reading recommendations.

National website:

Kensington and Chelsea Branch


A: 7 Thorpe Close, London W10 5XL, United Kingdom

T: 020 8964 3455


Facing the Future

Nationwide support groups facilitated by Cruse volunteers for those that have lost somebody by suicide. Provides the opportunity to meet others and share experiences and feelings.

Group size 5 to 8 people. Meet weekly for six weeks. Free of charge. For ages 18+ that lost somebody to suicide over three months before.


T: 020 8939 9560


Jewish Bereavement Counselling Service

Offers bereavement counselling to the Jewish community via telephone, Skype or face to face contact (London/ Home Counties). Sliding scale – nobody is turned away.


T: 020 8951 3881


London Friend

Support for gay, lesbian, bisexual and transgender people expecting or experiencing bereavement and also for their families and friends.


Helpline: 0300 330 0630

Survivors Of Bereavement By Suicide

Service that exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend. It offers emotional and practical support in a number of ways:

  • Telephone support
  • Email support
  • Local support groups
  • LGBT+ specific support
  • Bereavement information
  • One day conferences
  • Retreats


T: 0300 111 5065 (Helpline) 0115 944 1117 (Office)


An excellent booklet ‘Help is at Hand’ has been produced by Public Health England to support those who have lost a loved one by suicide:

The Compassionate Friends

An organisation offering support, advice and information to bereaved parents and family members after the death of a child. It offers:

  • Telephone support
  • Email support
  • Local contacts and support groups
  • Online resources
  • Supportive events


T: 0345 123 2304



A national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services – including those that have been recently bereaved.


Way Up

An online peer to peer support group for those that have lost a partner. Enables friendships. Free to join. Over 50s.


Widowed and Young

UK charity for people aged 50 or under when their partner died. A peer-to-peer support group run by volunteers who have been bereaved at a young age themselves. It provides emotional and practical support to young widowed men and women – married or not, with or without children, whatever their sexual orientation – as they adjust to life after the death of their partner. Offer a secure online forum, as well as regular social meet-ups.