Carer Support


National charity working to improve life for families affected by drugs and alcohol. Provides support, information and signposting via its website, including help identifying local support groups and therapy.


Age UK – K&C Branch

Provide support to carers of older people in K&C. Services include:

  • Practical information and advice
  • Emotional support
  • Carer’s assessment
  • Support applying for carer’s allowance
  • Sitting services and respite
  • Practical assistance e.g. house repairs


A: 1 Thorpe Close, London W10 5XL

T: 020 8969 9105

Nationwide Advice Line: 0800 678 1602

Carers Network

Local K&C service, as well as a national website. Offer carer’s assessment, support in applying for carers benefits as well as individual and group support sessions. Access via advice line or drop-in sessions (see website for details).


T: 020 8960 3033


Carers UK

National charity offering expert advice, information and support to carers. Refer to their website to access:

  • Online support forum
  • Online benefits and entitlements navigator
  • Factsheets – financial issues, community care and housing
  • Carer’s assessment information


T: 0808 808 7777 (Mon/ Tues 10am-4pm)

CNWL Leaflet – Information for carers

Printable booklet outlining carers rights to an assessment, as well as where to access medicines information, psychoeducation, support and a Carer’s Emergency Card.

Download from:

CNWL Recovery College

Joint learning environment for people who use CNWL services, their families and friends. The college aims to promote opportunities for the recovery and social inclusion of people with experience of mental illness. All workshops and courses are co-developed and co-delivered by people with lived experience of mental illness and mental health practitioners.

Refer to website for up to date prospectus and timetable.


E: recovery

Families Anonymous

Provide support for relatives and friends of addicts. Contact via helpline, or visit their website for information and access to an online support forum.

Local groups meetings currently occur weekly at St Mary’s Church, SW10


T: 020 7498 4680


Provides low cost and free social activities to help carers in K&C engage with a full social life e.g. creative classes, alternative therapies, social outings and physical activities. Also facilitates a monthly peer support group, provides support to access a carers assessment and signposts to other support services when needed.

Referral not required – carers can drop-in.

T: 0207 221 0052 for more information.

Hodan Somali Community

Organisation working with Somali and BME groups – targeting the most vulnerable in particular e.g. elderly, people with disabilities, people with mental health problems, single mothers and their children. Aims to offer community support, advice, employment support and women’s empowerment.

Also offer carers services, support and advice.


A: Canalside House, 383 Ladbroke Grove, London W10 5AA

T: 020 8960 5813



Charity supporting the needs of the local Somali and BME community. Offer carers support. Multi-lingual staff.


A: 7 Thorpe Close, London W10 5XL

T: 0208 9697 456


No Panic

A charity for those suffering from anxiety disorders, including panic attacks, phobias, OCD and tranquilliser withdrawal. Support and information also for families and carers.


Helpline: 0844 967 4848

Youth Helpline (13-20 years/ 4-6pm Mon- Fri): 0330 606 1174



Service offering a wide range of facilities for the mental well-being of African and Caribbean people. Includes a day centre, advice and information, outreach visits, community programmes, health promotion and community carer support.

A: Unit 3 Trellick TowerA, 5 Golborne Road , London, W10 5PA

T: 0203 879 3605



National telephone helpline providing information and support for anyone affected by mental health problems, including families and carers. Provides confidential support during a crisis. Also provides email support on the website. It has a database of local services, and provide the latest information on treatments and mental health legislation.


T: 0300 304 7000

Helpline open 4.30pm-10.30pm daily

Time for Me

Leisure and activities for carers aged over 50 years living in K&C. Run by Open Age, they organise activities and social events, run various classes and provide advice and information for carers. Offers a number of other services including drop-in session and support groups.


A: New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF

T: 020 8962 4141


Working for Carers

A London-wide project that supports unpaid carers and former carers, aged 25 or over, to move closer to employment. Carers can access free support, designed to meet their individual needs and delivered in their local area. This may include:

  • One-to-one support from a dedicated Employment Personal Advisor
  • Group activities and training workshops
  • Support with writing CVs and interview techniques
  • Help with job searching
  • Access to employment, volunteering and training opportunities


T: 020 7428 8950